At Radiance Man, we are committed to ensuring your order is delivered safely, promptly, and transparently. This Shipping Policy explains how we handle the dispatch and delivery of your purchases.
We ship worldwide, with a primary focus on the United Kingdom and European countries.
Orders are fulfilled via our trusted logistics partners and distribution centres, depending on your location and stock availability.
All orders are processed within 1 to 3 working days, excluding weekends and UK public holidays.
You will receive a shipping confirmation email with your tracking number once your order is dispatched.
| Destination | Estimated Delivery Time |
|---|---|
| United Kingdom | 2–5 working days |
| Germany, France, Italy, Spain | 3–7 working days |
| Other EU countries | 5–9 working days |
| Non-EU Europe (e.g. Norway, Switzerland) | 5–12 working days |
| Rest of the world | 7–15 working days |
Please note: These are estimated delivery times. Delays may occur due to customs clearance, local postal services, or unforeseen circumstances.
Free shipping is available on orders over a certain value (see checkout for details).
For orders below that value, shipping fees will be calculated and shown clearly at checkout before payment.
For international orders outside the UK, customs duties and import taxes may apply depending on your country’s regulations.
These charges are not included in the product price or shipping cost and are the customer’s responsibility.
Once your order has shipped, we will send you a tracking number via email.
Please allow up to 48 hours for tracking updates to become visible.
We are not responsible for delivery delays caused by:
Customs inspections
Incorrect or incomplete shipping addresses provided by the customer
Local postal conditions, strikes, or weather-related disruptions
If your order is delayed or appears to be lost, contact us at support@radianceman.co.uk and we will assist you as quickly as possible.
If your tracking shows the order has been delivered but you haven’t received it:
Please check with neighbours or your local delivery office.
If the parcel cannot be located, contact our support team and we will investigate the matter further.
Shop with peace of mind in a protected and encrypted checkout environment.
Our friendly support team is here every day to assist you with anything you need.
Enjoy fast and free delivery on all orders, wherever you are in the world.
Not satisfied? We’ll refund your purchase quickly and without complications.
Need help? Our team of experts is here for you!
Contact us: contact@radiancemanstore.com
20 Camden Row, Portobello, Dublin 8, D08 A9FD, Ireland